Black Friday 20% Accessories w/Kayak + FREE Shipping* (details)
TESTIMONIALS
"I purchased a kayak and it arrived here in California 4 days after I ordered it. I find that nothing short of amazing. In fact, the delivery was much faster than any local dealer could have gotten it (they wanted 2 weeks) and it was cheaper than purchasing locally, even with the shipping. The packaging was also very through and well done. Overall, I'm extremely impressed with Austin Kayak and will definitely shop here again, for items large and small." -Mark S 4-23-2013
"This outfit is an absolute pleasure to deal with!!! One of the items that I ordered is on back order and the folks at Austin Canoe & Kayak actually called my contact phone to explain the issue and wanted to know if I still would like to place the order. Wonderful service can not say enough about my experience and I will continue to do business with this organization! " -Tim B. 3-30-2013
"I couldn't be happier with my purchase. I place my order Tuesday night at 6:00 EST and it shipped it the same day. My kayak made it from Texas to Ohio by lunch time on Friday! I had it delivered to the plant where I work, so this only cost me $19! My kayak was wrapped up and padded extremely well so it arrived without a scratch.Customer service was great and they seemed happy to answer any questions I had. I found my kayak a few dollars cheaper at another retailer, but decided to go with ACK because of their reputation of excellent customer service. They did not disappoint. Given their quick shipping, good prices, and top notch communication and customer support, I will most likely be ordering any additional boats through ACK." -Tim W. 3-22-2013
"I am a trauma nurse in Memphis and I expect people to perform highly at all times in their endeavors; however, I must say the customer service personnel I spoke to when ordering their products went far above my expectations with added ideas and personal insight. Great way to Austin Kayak, you will be getting more business from me. Send me some decals and I will advertise for you." -Thomas W. 3-5-2013
"I want to commend Austin Kayak on their excellent service. I ordered two kayaks and they were shipped to my home in 7 days which is awesome service considering the shipping distance of 2,000 miles using freight. They arrived well packed with no damage. Excellent price, excellent service. I visited Austin this past summer for the first time, and who knew I would be buying kayaks from Texas for shipping to the great Northwest. You have a very satisfied customer in Washington state." -Michael G. 2-9-2013
"The product photos on ACK were superior to those of their competitors. This is a very big purchase for me and I believe ACK helped me make an informed decision, but I found a competitor had a slightly modified version of the product that I preferred. I wanted to buy from ACK so I sent an email asking about modified version (not expecting to hear back for a few days). WITHIN MINUTES, I received an email from Ryan indicating that they had the boat and would beat the competitor's price (for the product and for shipping fees). Needless to say, with that kind of up-front support, I pulled out my credit card and made the purchase with confidence." -Terry H. 1-31-2013
"Was ready to place my order online and called before hitting send just to check if I would get the product in time for my trip. The person I talked with assured me it was in stock and it would ship tomorrow (Monday) and I would have it mid week. I hit send and instantly he told me my name as it just came up on his end. Fantastic, I will certainly buy again from Austin Kayak." -Keith R. 1-28-2013
"I love the purchase experience with ACK. I have used them for multiple purchases over the last 7 years and recommend them to anyone looking for camping or kayaking gear. By far the best retailer of outdoor equipment. Also, the staff is probably the most knowledgeable and friendly I've encountered. GREAT JOB! " -John F. 1-19-2013
" A Selection of Customer Comments From the Point-of-Sale Survey good selection and prices by: bluetick97@aol.com order number: A great kayak package for the price by: brookszee@aol.com order number: It was quick, easy and online help was available if needed...whi ch I didn't. Thank you. by: nwi1@aol.com order number: Great pricing. Stay competitive and I'll keep shopping! by: eric.hankins@yahoo.com order number: It was interesting to find the substantial product line that seems to fit my needs by: wesrtheuer@yahoo.com order number: From the Fulfillment Survey Always great and fast service from them. by: dolphin_gal2000@yahoo.com order number: So glad i found your site. Couldn't be more pleased with every aspect.The free and extremely quick shipping...........Amazing! Thanks." -Dana G. 12-31-2012
"Almost immediately after my purchase online, I received a call from a young man to say the color I ordered was not available. I appreciated this, since so many other online retailers wait until it's too late to do anything about it to notify you. I chose a different color and it was shipped quickly." -Mary B. 12-13-2012
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