"I was referred to this website after two of my friends made a purchase after seeing the kayak that they had purchased from your website I was blown away by the quality and service that your company provided which swayed me greatly in choosing you as the kayak merchant I made my purchase with" -James 7-23-2015
"I bought the Yeti 125 Tundra for my husband for Father's Day. It was the first time I have been able to surprise him with something he loves. He was so excited as he has been eyeing the Yeti coolers every time we are in stores. The quality is superb. The pricing at Austin Kayak was very competitive, and the delivery was very quick. No problems ordering this product online." -Tricia 6-26-2015
"Overall a great company to do business with. The product was delivered on time, actually earlier than scheduled. Shipping info provided was helpful and accurate and kayak was wrapped really well and arrived in great shape. I ordered the prowler 13 and I love it, it tracks great and while in very rough water in LIS, I never once felt unsafe. Very stable boat, I fished standing up while drifting around a small pond and never felt like I would fall in. Plenty of deck space and great storage for extra rods inside boat, also light enough to throw on top of the car. A great boat for both salt and fresh, and worth the money, of course ACK had the best price I'd found." -Patrick R. 6-10-2015
"If you are looking for a kayak or Canoe, or frankly other items related to paddling, Austin Kayak is the place to go. Frankly, I found them by accident looking for an Old Town Canoe and searching the internet. They had it in stock for $50 less than other places, with free shipping (via Estes) and a good selection of paddles. It was well-protected upon delivery and delivered right when they said it would be. It was shipped the same day the order was placed. Really happy with this outfit!" -Michael 6-8-2015
"First and foremost I was very impressed with how quickly my order got here. I was very worried about shipping a kayak but it was packaged extremely well and was delivered flawlessly. The staff was very courteous and helpful. I realized that I forgot some of the extra's that I wanted and they still honored the 15 percent off all the items for me. My experience was so excellent I convinced my father to buy his kayak from you guys as well. All in all it was an excellent customer experience and I will absolutely be buying and recommending from Austin Kayak again!" -Christopher G 6-8-2015
"A very pleasurable experience. They took care of all the shipping arrangements, which getting kayaks to Ketchikan Alaska is not an easy task. Kayaks arrived in excellent shape and the paddles they recommended are fantastic. Can't. Say enough good things about ACK. Certainly would recommend to other people and will be a return shopper." -Adam M 5-12-2015
"I respect the way that Austin Kayak handled a "hickup" that occurred during this purchase. The manner in which they responded was stellar. I would buy again and encourage others to utilize their service when shopping for recreational equipment. You can be confident in the quality and customer service you will receive from Austin Kayak." -Aaron S. 5-5-2015
"Great selection and prices. When I contacted ACK to inquire about a comparison of two kayaks, the rep (who was obviously an experienced kayaker) gave me good information to aid me in my decision. I was able to build my own custom kayak package at a great price, and i received a discount on a sail. Everything shipped for free and arrived quickly and well-packaged. This company is one I will continue to patronize due to top tier products, price, and service." -Mary 4-26-2015
"We were thrilled with everything from start to finish. We could not find our products in any local stores, so we began to look online. We had never heard of ACK before, but you had the product we were looking for (that was proving difficult to find). ACK offered the product for a reasonable price. After we purchased the product we received immediate confirmation of the order via email. Then within minutes (definitely within an hour) two more emails, saying it was being prepared to ship, then shipped. We were impressed. The product arrived swiftly, on good condition, and exactly as we had ordered. we are very pleased and will be using ACK again!" -Charity 3-25-2015
"Excellent customer service! Little things make a huge difference. I asked for a couple stickers for my kayak. They got them in with my order and that means they made it a priority. Someone had to act with urgency to my simple and insignificant request. That sort of thing changes you from a .com merchant to a company that cares about their customers.Thank you" -John M. 2-24-2015
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