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"Overall my experience has been outstanding! I have visited the store as well as online shopping experience. Great staff, very helpful. Online buying has been great. Thanks for all the great products you make available to the consumer. Your products are always the best in the industry. I am thankful for the selections on all equipment and apparel you have made available to the public. Thanks ACK!" -Emmanuel 11-30-2016
"I have been looking at Kayaks for the last couple of years. Because I live in an area that does not have a large variety of kayaks I decided to look on line. When I found ACK I got all the information I needed on the different types of kayaks that are available. I received Wonderful service on line and over the phone!! My kayak arrived shortly after my order was placed. Communication is top notch at ACK, quality is excellent and I have already recommended this company to my friends!" -Tory 9-27-2016
"I have to admit I was a bit impressed with the selection of product at ACK! My order consisted of a number of completely different products and everything was in stock. Shipping was fast and free, which was great since I'm in Texas I had to pay sales tax so the free shipping was a factor in my decision. I am placing another order today." -Ronald D. 6-27-2016
"We purchased 2 kayaks from Austin Kayaks great product awesome price and incredible service. We are so pleased with our purchase and having never kayaked before being able to purchase the kayaks paddles life vests and everything you need to just go out and have fun is delightful. Thanks from us!!!" -Virginia G. 1-30-2016
"I was VERY impressed with this company. First, the website was easy to use and secure. They had the items I needed and at a great price. The part that impressed me the most was their promptness. After I placed the order online, I took a survey about my experience. Before I finished the survey a representative called to tell me one item was out of stock. He gave me other options (it was simply a color change) and had it promptly fixed. The items were shipped quickly as well. I will definitely come here first when shopping again!" -Carrie Z 12-10-2015
"I contacted Austin Kayak because I got an email stating that my order was going to take a lot longer than it had said when I checked out. The person that I talked to was so helpful, apologetic and encouraging. To top it all off, the product came very quickly. I am highly satisfied and plan to us Austin Kayak again in the future." -Amanda 12-3-2015
"Great experience on your site. I bought a yeti 20 oz rambler and it was sold out on every other site. I had some trouble entering the phone number at checkout and had a chat box popup; the guy who answered my question was really helpful and I checked out with no other problems. Thanks for a good purchase experience." -Mike N. 11-30-2015
"Super awesome retailer! I've been using them since 2010 when i purchased my first kayak. Top notch customer service in the store and their online site is second to none as well. Super fast shipping and it's almost always free because they value their customers and always have great perks if you buy from them. Love ACK!!!!" -Mark D. 11-30-2015
"Shopping online with Austin Kayak is quick, convenient and trouble free. I have shopped many sites in the past for various kayak items and such and I can honestly say that in the future, Austin Kayak is my first choice "go to" online store. I seek professionalism in a merchant and Austin came through. " -Christian M. 10-29-2015
"I am new to kayaking, just figuring out what I need after a couple of trips on the water. Emailed to get more info on paddle holders and received a prompt reply. Placed an order for paddle holders and rod holder. Paddle holder wouldn't fit the track in my yak, so I am returning to get another brand that looks like it will work. ACK made it easy to return. Excited to get back out on the water with my new accessories!" -Julie F. 10-20-2015
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