Overall I am happy with the
Kayak but the fin was bent
durnig shipping! Advanced
Elements customer service said
to heat it with a hair dryer
to straighten it out or leave
it in the sun. I was able to
mostly straighten it.
My order arrived in just 3 days. The kayak is very easy to inflate and is easily carried to the water. I live on the water and have a rigid kayak, but wanted one I could easily travel with. I am very pleased with the kayak, as well as with the pump, paddle and life vest. Will definitely order from your company again.
I couldn´t be happier with the Advanced Elements
Lagoon package from ACK. Service was amazing, I
ordered on a Tuesday and received everything on
Friday, ready for the weekend. A minor malfunction
was taken care of immediately, I have never seen
such quick response in customer service.
The kayak itself is exactly what I was looking
for, an excellent quality recreational kayak, fits
in the trunk and ready to paddle in less than 5
minutes! I would recommend it to anyone who, like
me, does not have a place to store a rigid kayak,
and doesn´t want to go through all the work (and
risk) of carrying a kayak on top of their car.
The rest of the package (pump, vest and paddle)
were perfect too, overall I think the package is a
convenient and affordable way to get started and
enjoy some time on the water if you live near it.
Two thumbs up!
Call Customer Service: 888-828-3828
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