First off, I have to say I have no problem
with ACK. They have
the best customer service and prices
anywhere. Yakiama...not so
much. This is an expensive trailer, even
at ACKs sale prices.
For the price, I expected top of the line
materials and finish. The
basic structure is first rate and exactly
as described. The parts,
however, are a cheap grade. They arent
marked so its hard to
say what grade they are but tightening one
of the axel bolts to
torque spec stripped the bolt and gouged
the castle nut. A call
to Yakima got a replacement axel sent
overnight but wouldn't
have happened if these were grade 5 or 6.
the tongue lock resulted in a broken lock
core. Its made of pot
metal and a replacement is being sent by
Yakima, so well see if
it actually works. Lastly, the bolts and
nuts arent exactly metric
sizes; I found the crossmember bolts were
really 5/8 not a
17mm. So...the engineering is what I paid
for but Yakima really
needs to upgrade the components. Assembly
is straight forward
and the instructions are very well done.
Overall, I'll get over the
poor quality fasteners and this trailer
looks to be lighter and
more nicely made than the competition.
Lastly, none of this was
ACKs fault and Ill certainly do business
with them again.
We love this trailer!!! It is easy to handle and pulls like a dream. The step by step instructions were clear. Materials are of great quality. With the 72" width we carried 2 kayaks and a cargo box. We think we can also add 2 bikes. We would recommend the kickstand for off-vehicle storage. We leave it loaded, ready to hookup quickly. A spare tire is also a must. We are really glad we won't be lifting those boats to the roof of the car. Now we are truly ready to "Rack n Roll"!!
DM in KY
Excellent product. Have had it several months and used it over 700
miles so far. Light and smooth to pull and saves a ton of time and
effort. Makes getting to/from the water very easy, saves our backs
and shoulders for paddling, and doesn't bounce or shake the boats
at all. Customer service from ACK was fantastic, as usual.
Jim in Arizona
The Yakima Rack and Roll Trailer is an excellent kayak trailer and a delight to haul.
Assembly went fine. Impressed w/craftsmanship.One small clip broken. ACK's usual awesome customer service had Yakima ship it next day.(the reason I'm back again) Weather in OK has been nasty+ since arrival, but the snap apart/storage is great. Expect much good use.
Shank in VA
The best investment we ever made, no lifting heavy wet, muddy, kayaks up onto the top of your vehicle, no saltwater, mud, sand, etc, dripping on your vehicle roof. All of your merchandise in view at all times, so no stopping to see if everything is where its suppose to be. The suspention is wonderfull unlike some other trailers , this trailer actually babies your merchandise, keeping the road roughness away from your investments. Buy one you'll never regret it.