Outdoor Texas Tours,Inc.
I am buying a 2nd one of these because I LOVE them!
I own a business of kayaking...and these are wonderful in many
The first one I bought because I go out with 2 dogs and the dogs
have enough room and I dont get flipped over... LOL They are
tough and well worth the money. Ocean Kayaks are the only brand
I buy because of the value.
Perfect size kayak for my wife and I to enjoy the water
together. Besides its great looks, it is very stable and tracks
well. My wife can't paddle for extended periods of time, so the
kayak is conducive for me to take complete control from the
rear. It has paddle keepers, so when she stops paddling, she
can conveniently stow her paddle along the outside of the
kayak instead of it taking up space within the boat.
Tedd in Deltaville, VA
Kayak is stable, easy to manuever, and easy for two people to carry to
the water's edge. Easy to paddle even thru small chop. Perfect for my
wife and me - took it out for 2 hours first time, no problem as very
I was really nervous about ordering a kayak over the internet, but I
had no problems. It arrived on schedule for a surprise Christmas gift.
It was delivered to my door so no worries about how to get the thing
home. It was in perfect condition. We've only had a couple of
opportunities to try it out, but so far it seems to be ideal for us. We
can manage to carry it (husband is 6ft and I am 5ft) between the two
of us (although I confess it is a bit of a struggle for me) and the
seating works great considering the differences in our heights/size. It
was easy to paddle and seems stable. I am happy with the purchase -
just need to make more time to get out on the river and use it!
This a dream machine.. Stable and tracks awesome... Five stars....
I purchased this Kayak for my
husband's Bday. He loved it!
The kayak arrived in great
condition and fast. The price
was very reasonable and the
seats it comes with are very
comfortable. I would definitely
purchase from Austin Kayak
Well, honestly is has been
almost a month now and I was
not going to draft a review,
however given that an email
arrived this week to provide
one, I will proceed forward.
• Without question, the
great people at Austin Kayak
know there stuff in regards to
kayaking, that I am convinced
• It was very easy to
purchases two Malibu 2xl
Ocean Kayaks, and associated
• Shipping was very
prompt and professional
• As mentioned, both
Kayaks arrived promptly.
Upon initial inspection all
looked good on both. However
later in the afternoon I noticed
that under the middle strap
that a hole existed and was
very sharp on one of the
kayaks. I notified Austin Kayak
immediately and was told that
this sometimes happens in
production process. Austin
kayak followed up with Ocean
Kayak to validate that there
was no structural issues with
the hole, and a day or two
later communicated that there
was no structural issues, just a
• I was instructed to use
some sand paper to smooth
out the hole, so my younger
daughter does not cut herself.
• I asked via phone if there
was something that they could
offer in regards to filling or
fixing the defect and was told
that sandpaper is the fix.
• Given that I have seen
close to a dozen Malibu 2xl’s
over the past month at stores,
I am convinced that this
production defect should be
addressed given that my
family paid for a non-defected
product, even though it has
been deemed as structurally
• In the end I will forward
this review to the president of
Ocean Kayak this week, as
they should take some
ownership in this matter.
• I believe that if Austin
Kayak would put themselves in
the shoes of a consumer whom
just bought two kayaks, that
they would feel the same on
making the situation right.
Loosing focus on a customer
challenge is not good for
Customer service was
outstanding! Information from
ACK rep was very helpful!
Ocean Malibu XL 2 is fabulous
product tandem seating
excellent tracking & great
stability! First time out for my
wife & she thoroughly enjoyed
it (on large lake). Would highly
recommend ACK & Ocean
Got the 14' delivery in great shape. Customer
service is amazing. Can't wait for winter to break
so I can spend some quality time with my wife
and 4 yr. old daughter on this great kayak. Got
the fishing package deal. Installation of the
accessories is done well and the storage hatches
are going to be nice for bringing food and gear.
The middle storage hatch cover is strong enough
my daughter can sit on it.
This is our 4th kayak. It was a great
addition to the fleet. Very solidly build. The
multiple seating configurations are great. It
tracks well even on windy days. I did tip
over once on getting into it, not a problem
once in it. I just have to pay more attention
when I get in.
Loving the new tandem kayak!
It is big enough to handle my
husband and son, both large
men, but easily maneuverable
for me to paddle with my son
who is special needs and does
not paddle. Kayaking can now
be a family outing.
Good customer service. Would
definitely recommend both the
kayak and ACK
Excellent kayak! A steal at ACK's
prices. My 9 year old and 7 year old
are able to paddle in it with no
worries. It's so simple. One look and
you know it's a sturdy vessel. We
used it in the Boundary Waters in
MN, and I feel confident taking it
anywhere there is water. Seats are
so comfortable, kids and I fished for
hours without complaints or