Where to begin... I paid retail and expected a complete rudder kit. It
was packed poorly, many, many parts missing on delivery. I'm not
even sure I received a genuine Native Watercraft rudder since the
name doesn't appear anywhere on the product or the packaging. Back
and forth a number of times about missing parts. Even though I paid
full price, I did not get the impression that they really care at all.
Way too much hassle ordering from ACK. Not a good experience at
We can assure you that this was a Native Rudder, purchased by us from them, then delivered to you. We are terribly sorry that it was missing parts and wish we could inspect all packaging from our suppliers, but given the thousands of items that we warehouse and supply, it just isn't possible. That doesn't help your situation and we understand that. We are always here to help and can usually expedite any missing parts should this situation occur - please contact our customer service team and we will make this right.
the instructions were useless and
parts were missing from the
Great product, worth the high
cost, wish I would have added it
to my yak a long time ago. Easy
install for newer model ultimates.
the best rudder ever!!!
Don't leave home without it! Had the rudder
installed by ACK. Though the install works just fine,
it isn't perfect. When the holes were drilled in the
stern for the mounting bracket they were just a bit
low. About a quarter of an inch low. Now with the
rudder in the retracted position it doesn't lay flush
on the top rail of the kayak, but tilted upward
slightly. Again it doesn't seem to affect the
functionality of the rudder, but certainly has an
awkward look when stowed. Next time I will opt to
do the install myself.
The rudder came in fewer days
than expected and in perfect
condition. Assembly was a
breeze and it is working out great!
You guys installed a rudder on a a U14 i purchased
earlier this year. The rudder itself is fine. The straps
provided are too short. The rudder (and foot braces)
really cannot be used in the solo configuration. The
braces barely stay in the rails. If could get longer
straps connected to the foot braces everything will be
fine. Any chance I can have some longer straps sent
to make this kayak 100% usablte?
Glad to have the rudder. Use my
kayak on a large body of water
with frequent wind, current and
waves. Worthwile add on.
Definitely worth the dollars.
Ive crossed a lake with and
rudder deployed, and with and
without wind, and it does make
noticeable difference. The
instructions really really
need to be
updated and made more
coherent. It does slam pretty
the stern when retracted, Ive
put a small piece of foam on
end of the stern as a cushion.
The rudder kit was installed
by ACK so I cannot comment on
installation. Using the rudder
did prove to be helpful but it
does take a bit of playing
around to find a straight
line. Once you get comfortable
with it there are no issues.
Pulling the rudder up and down
does take a bit of force so I
only wonder how long the ropes
will hold up. All in all a
great and must have accessory.
Very Good Rudder Kit .Great for
fishing in wind & rivers. Great
service from ACK.
This was installed on and
Ultimate 12. You will need
help from someone when
installing the bracket on the
stern unless youre more
flexible with much longer arms
than any one I know. Dispite
this, once installed the
difference in the control of
the yak is well worth the