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Both our physical stores as well as our online Customer Service are staffed with very experienced paddle enthusiasts. We are willing and able to talk with the most knowledgeable boater and thrilled to help the novice learn about the sport and find the right equipment. At ACK you can always test drive new equipment before you buy - in fact, we suggest first time boaters do this!
ACK Customer
"Great customer service. I called on a Sunday morning to ask a question about another product and realizing it was Sunday, was about to hang up thinking there would be no business hours. I was surprised when a VERY cheerful and helpful woman answered the phone and then proceeded to answer all of my questions. Knowing where I was calling from she wished me well and safe travels because of the pending snow storm in my area. Great customer service and I will be returning as a customer. Thank you." -Steve G. 3-4-2014
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ACK Blog
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