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Both our physical stores as well as our online Customer Service are staffed with very experienced paddle enthusiasts. We are willing and able to talk with the most knowledgeable boater and thrilled to help the novice learn about the sport and find the right equipment. At ACK you can always test drive new equipment before you buy - in fact, we suggest first time boaters do this!
ACK Customer
"So when my kayak arrived I helped the driver unload and asked him to wait while I inspected it. First thing that was noticed was the packaging. It took me about 5 minutes to unwrap it, and yes a knife was used. The driver said he has never seen a kayak packaged so well. Usually the kayak has just a thin plastic sheet wrapped around it like a garbage bag. This one had cardboard in places protecting the sensitive areas, a thick layer of bubble wrap, and 2 more layers of plastic. Needless to say the kayak was flawless along with all the other accessories that I bought with it. I was a little uneasy about ordering a kayak online and having to deal with the shipping and probable damage but there was none and my experience with ACK could not have been better." -Ryan O. 5-28-2014
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ACK Blog
Austin Canoe and Kayak (ACK) Donates $8,000 to San Antonio and Hill Country Heroes on the Water Chapters
Austin, Texas (December 16, 2014) – Outdoor retailer, Austin Canoe and… Read
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