EMPLOYMENT

Career opportunities at ACK

ACK is always looking for talented individuals who understand the value of customer service regardless of their position in a retail environment and who have a general passion for the great outdoors



Job Title: Merchandising Assistant
Post Date: 2017-03-06
Number Available: 1
Job Description
Merchandising Assistant

Are you a person who not only enjoys camping, hiking, fishing or paddling but also one who loves to find the latest and greatest products to inspire people to get outdoors?

Austin Canoe and Kayak (ACK.com) is seeking a Merchandising Assistant to assist our Merchandising team in proposing and managing product assets to be used in an e-commerce and retail store environment. Duties include but are not limited to purchase-order fulfillment, source selection and procurement, inventory management, price negotiation, delivery scheduling, and general supply-chain management.

The environment is extremely fast paced, demanding and requires creative thinking, high attention to detail and strong organizational skills. This position requires someone who is not afraid of staring at spreadsheets all day. It will also require autonomous work with the ability to self-manage and meet very strict deadlines on a daily basis.

Department

Merchandising

Reports to

Merchandising Manager

Overall responsibility

Support the Buyers, Warehouse Manager, Office Manager and Customer Relationship Managers by providing and maintaining information as it pertains to purchasing, billing, shipping and inventory control.

Key areas of responsibility

  • Order entry and confirmation
  • Communication of product updates and assortment changes
  • Validation and keying of merchandise receipts
  • Verification and auditing of vendor discounts
  • Gathering and maintaining online product data and assets
  • Shipment tracking and delivery issue resolution

Consults with

  • Buyers/Warehouse Management/Customer Service/Operations Management/Development Team/Marketing

Qualifications

  • 4 year college degree in marketing or business related field
  • 2+ years of experience in purchasing
  • Ability to multitasking; juggle multiple projects/assignments
  • Strong communication skills
  • Personal computer skills including a substantial working knowledge of MS Excel
  • Effective project management skills; ability to meet deadlines
  • Proactive problem solving and analytical thinking
  • Exceptional organizational skills

Austin Canoe and Kayak offers full range of benefits, including: Paid Medical, 401k Matching, Profit Sharing, Paid Vacation, as well as discounted products and services.

Email your cover letter, salary requirements and resume with your reply to this posting.

***Responses that do not contain a resume and cover letter will not be considered. Do not contact our retail store locations or customer service for information.

Job Type: Full-time

Required experience:

  • Merchandising: 1 year



Job Title: San Antonio Store Key Holder
Post Date: 2017-02-20
Number Available: 1
Job Description
Austin Canoe & Kayak (ACK) is seeking a Key Holder to assist with day-to-day activities in our San Antonio, TX store. If you have a passion for the outdoors, and enjoy working in a high energy retail environment this could be the perfect job for you!

This position REQUIRES a person that enjoys people and selling outdoor products in a low-pressure sales environment. Daily tasks include being the manager-on-duty, assisting customers in store and over the phone, as well as picking/packing/shipping Internet orders as needed, maintaining inventory, and general store upkeep. Learning and performing kayak repair and installs is another requirement of the position.

Ideal candidates will meet the following requirements:

-Must be able to work weekends.

-Great leadership skills

-Attention to detail

-Customer service skills

-Ability to effectively multi-task

-Love of the outdoors

-1-2 years of Retail experience

-Canoe or kayaking experience required

-Fishing experience preferred but not required

-Excellent organizational skills

-Ability to work with hand tools

If interested in the position, please reply with your resume AND a brief description outlining why you would be a great candidate for this position highlighting your outdoor experience. Applications without this information will be ignored.

You can also stop by our location with your resume and fill out an application weekdays 10 AM - 6 PM and weekends 10 AM - 5 PM.

ACK - San Antonio

12746 Cimarron Path #152

San Antonio, TX 78249

Job Type: Full-time

Required experience:

  • Retail: 1 year



Job Title: Customer Relationship Manager
Post Date: 2017-01-16
Number Available: 1
Job Description

AustinKayak.com continues to grow and, according to several internal sources, is the greatest place in the world to work. We are looking for an all-star Customer Relationship Manager to join our amazing Customer Service team!

In order to work with our customer service team at AustinKayak.com, you MUST have a great sense of humor and a desire to work in a team environment to get the job done with an extreme sense of urgency. Our agents have a great time in a very fast-paced environment. This position requires weekend availability and is a full-time opportunity.

Responsible for customer interface including but not limited to sales, product inquiries and order status. Maintains a customer-centric attitude while working with Customer Service and Warehouse operations to quickly and accurately fulfill orders. Requires an understanding of Customer Service, escalations, inventory management and product knowledge. Candidates should STRIVE in a fast-paced environment and be willing to adapt to a flexible work schedule.

Required Skills:

*Extremely strong organizational abilities

*Strong attention to detail

*Ability to follow set processes

*Consistently meet strict deadlines

*Superior verbal and written communication

*Passion for the outdoors

Ideal Candidates will meet most or all of the following requirements:

*Flexible schedule including weekends

*Ability to work autonomously and efficiently

*High School Diploma or equivalent; College degree preferred

*2 yrs. experience in a customer service or a similar position

*Pass a drug screen and background check

Other experience that is helpful: Outdoor and/or kayaking enthusiast, customer service experience

Do not contact our store locations for information.

Please detail your passion for outdoors when applying.




Job Title: Austin Retail Store Associate
Post Date: 2017-01-16
Number Available:
Job Description

Austin Canoe & Kayak is seeking a sales associate to assist with day-to-day activities in our Austin store. If you have a passion for the outdoors, and enjoy working in a high energy retail environment this could be the perfect job for you!

This position requires a person that enjoys people and selling outdoor products. ACK does not promote or encourage aggressive selling but rather informative and helpful coaching coupled with the ability to close a sale without using pushy selling techniques.

The job primarily consists of assisting customers in store and over the phone, as well as handling Internet orders, maintaining inventory, and store upkeep. Learning and performing kayak repair and installs is a frequent task. This is an hourly position with growth potential.

Ideal candidates will meet the following requirements:
--Part-time and Full-time position available
--Must be able to work weekends.
** Note: Store Hours are M-F 10 a.m. - 8p.m. SAT-SUN 10 a.m.- 5 p.m.
--great leadership skills
--attention to detail
--Internet savvy
--customer service skills
--ability to effectively multi-task
--love of the outdoors
--retail experience
--Canoe or kayaking experience preferred
--fishing experience preferred
--excellent organizational skills
--ability to lift 70 lbs. on their own
--handy with tools
--Bilingual in Spanish a plus

If interested in the position, please reply with your resume and a brief description of your kayaking/outdoor experience.

You may also apply in-person:

9705 Burnet Rd
Austin, TX 78758





Job Title: Warehouse Associate
Post Date: 2017-01-16
Number Available: 1
Job Description

AustinKayak.com continues to grow and is seeking a Full-Time Warehouse Associate in North Austin. This position is located in our North Austin warehouse. Job responsibilities include the fulfillment of Internet orders, receiving inbound freight and transferring inventory to our five retail locations.

The ACK environment is fast paced and requires high attention to detail as well as strong organizational skills. AustinKayak.com offers full benefits including: Paid Medical, Dental, 401k matching, Profit Sharing as well as discounted products and services.

Duties of this position include but will not be limited to picking, packing, shipping and receiving product.
Ideal candidates will meet the most or all of the following requirements:

  • Excellent organizational skills
  • Strong attention to detail
  • Ability to work autonomously and efficiently
  • Ability to lift 50 lbs. on their own
  • High School Diploma or equivalent
  • 2 yrs. experience in a warehouse or similar position
  • Pass a drug screen and background check
  • Weekend work required

Other experience that is helpful:

  • Outdoor and/or kayaking enthusiast
  • Handy with tools

Please do NOT call our store locations or customer service line for information.




Job Title: Bookkeeper
Post Date: 2017-01-16
Number Available: 1
Job Description
Untitled Document

Austin Canoe & Kayak (ACK) is seeking qualified applicants looking to learn and excel with one of the fastest growing outdoor retailers in the market. Austin Canoe & Kayak is an award winning, nationally known small business specializing in kayak fishing and paddle sports, located in the heart of Austin, Texas. Ideal candidates will be outgoing, personable and excited to join a family of passionate outdoor enthusiasts who are dedicated to customer service and creating a fun work environment.

ACK is currently searching for an accountant or bookkeeper to work within the bounds of our in-house financial department. This position is responsible for computing, classifying and recording financial transactions to ensure the financial records of the organization are accurate and also performs routine financial calculations and general ledger duties as well as check the accuracy of calculations performed by other employees.

Essential Functions

  • Records all Accounts Payable
  • Records all Payroll Journal Entries
  • Classifies Expenses
  • Records All Banks Cash, Checks and Credit Card Receipts Daily
  • Reconciles All Bank Accounts
  • Reconciles All credit Card Accounts
  • Pays monthly Sales Tax

Job Requirements - What You Need

  • 4 year College Degree in Accounting or Related Field
  • Experience with NetSuite
  • Experience with QuickBooks
  • Knowledge of accruals process is a an added bonus

Ideal Candidate - What We Want

  • Ability to Multi-Task; Juggle Multiple Projects/Assignments
  • Strong Communication Skills
  • Effective Project Management Skills; Able To meet Strict Deadlines
  • Exceptional Organizational Skills
  • Hard Working and Driven Personality
  • Ability to Work Comfortably in a Fast Paced, Moving Environment

Enticing Benefits - What You Get

  • $17-$22/hour commensurate with experience
  • Experience in a Fast Growing, High Functioning, Fun company
  • Medical, Dental and Vision Benefits
  • Flexible Scheduling and Hours
  • Paid Out of Office "Go Play Days," where you're paid to spend a day Outdoors
  • Open Vacation Policy
  • 401K Matching
  • Profit Sharing Bonus Plan
  • Access to Top Quality Products at Employee Pricing
  • Free Product Rentals and Service

This is a full-time position, we do not wish to hear from recruiters. Please do not call our stores or customer service line for information.




Job Title: Spring Store Key Holder
Post Date: 2016-03-06
Number Available: 1
Job Description
Untitled Document
Spring Store Key Holder

Austin Canoe & Kayak (ACK) is seeking a Key Holder to assist with day-to-day activities in our Spring, TX store. If you have a passion for the outdoors, and enjoy working in a high energy retail environment this could be the perfect job for you!

This position REQUIRES a person that enjoys people and selling outdoor products in a low-pressure sales environment. Daily tasks include being the manager-on-duty, assisting customers in store and over the phone, as well as picking/packing/shipping Internet orders as needed, maintaining inventory, and general store upkeep. Learning and performing kayak repair and installs is another requirement of the position.

Ideal candidates will meet the following requirements:

-Must be able to work weekends.

-Great leadership skills

-Attention to detail

-Customer service skills

-Ability to effectively multi-task

-Love of the outdoors

-1-2 years of Retail experience

-Canoe or kayaking experience required

-Fishing experience preferred but not required

-Excellent organizational skills

-Ability to work with hand tools

If interested in the position, please reply with your resume AND a brief description outlining why you would be a great candidate for this position highlighting your outdoor experience. Applications without this information will be ignored.

You can also stop by our location with your resume and fill out an application weekdays 10 AM - 6 PM and weekends 10 AM - 5 PM.

23310 North I-45

Spring, TX 77373

Job Type: Full-time

Required experience:

  • Retail Sales: 1 year



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Employment Contact
To submit a resume for any one of our job opportunities, please email
ACK Jobs at
jobs@austinkayak.com
Qualified candidates that meet our requirements will be contacted for interviews. Please do not contact any one of our stores or customer service concerning any of these postings.
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