Tag: Austin Canoe & Kayak
ACK hits another milestone with sixth consecutive year of outstanding customer service award. Austin, Texas (September 30, 2014) – Outdoor retailer, Austin Canoe and Kayak (ACK), a division of MSP Holdings, LLC is excited and honored to have received the Bizrate® Circle of Excellence award for the sixth year in a row.
Our 2014 Fall Kayak Demo Days took place earlier this month and as usual we had a great time putting them on! Our demo days are a company wide favorite not only because it give us the opportunity to interact with customers and manufacturer representatives twice a year, but we also get to do a little paddling of our own!
“ACK” as well as “Your Kayak Fishing Gear Headquarters” are Now Registered Trademarks of MSP Holdings, LLC.
ACK now holds two new trademarks that expand the brand and development of its core business. Austin, Texas (July 1, 2014) – Outdoor retailer, Austin Canoe and Kayak (ACK), a division of MSP Holdings, LLC announces their registered trademarks “ACK” and “Your Kayak Fishing Gear Headquarters” through the United States Patent and Trademark Office of the Department of Commerce.
Free Upgraded Shipping joins Price Matching and Custom Packages to enable ACK to effectively meet customer needs Austin, Texas (June,11th 2014) – Outdoor retailer, Austin Canoe and Kayak (ACK), a division of MSP Holdings, LLC announces the launch of Free Upgraded Shipping – the latest enhancement for exceptional Customer Service. Upgraded Shipping joins streamlined Price Matching and Custom Packages to add to ACK’s customer service options.
ACK.com now features best in-class search results through the power of Google and GroupBy.
Security is a top priority for us and with the transactions we handle it is the utmost importance as Credit Card information as well as other personal information is something that our customers trust us with. If you haven’t heard of the “heartbleed” bug, it is essentially a bug that was recently discovered that allowed someone to see encrypted traffic ( you can read all about it here: