Austin Canoe & Kayak (ACK) Strives for Exceptional Customer Service

Free Upgraded Shipping joins Price Matching and Custom Packages to enable ACK to effectively meet customer needs Austin, Texas (June,11th 2014) – Outdoor retailer, Austin Canoe and Kayak (ACK), a division of MSP Holdings, LLC announces the launch of Free Upgraded Shipping – the latest enhancement for exceptional Customer Service.  Upgraded Shipping joins streamlined Price Matching and Custom Packages to add to ACK’s customer service options.
View Post

Austin Canoe and Kayak Receives Fifth Bizrate Circle of Excellence Award

ACK hits another milestone with fifth consecutive year of receiving this outstanding customer service award Austin, Texas (October 07, 2013) – Outdoor retailer, Austin Canoe and Kayak (ACK), a division of MSP Holdings, LLC is excited and honored to have received the Bizrate® Circle of Excellence award for the fifth year in a row. The Bizrate Circle of Excellence award recognizes those online retailers within the Bizrate Insights Network who have demonstrated outstanding performance, as rated by their customers, throughout a one-year period.
View Post

New Brand at ACK: Exped

We’re always adding new products and we are even more excited when we can bring a new brand into the fold. The outdoor industry is constantly evolving with new technologies for lighter, more resilient fabrics and ways to design a product that will better fit the needs of the outdoor enthusiast.
View Post