Tag: ack.com

New Faces To ACK Customer Service Team!

| August 3, 2013 | 0 Comments

Changes For The ACK Customer Service Team The 2013 summer has marked some big changes for the ACK Customer Service Team and we wanted to give you a better idea of who you’re talking to when you call in to ACK.com for assistance. We were sad to see two amazing representatives leave our team at […]

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[Photos] : ACK’s 2013 Austin Demo Days

| April 11, 2013 | 1 Comment

We had an absolute blast at this past weekend’s Austin Demo Days at the Hyde Park Quarry and hope you did too. If you missed out, don’t fret! Not only can you check out the photo recap in this blog but you still have the chance to participate in Demo Days this coming weekend in San […]

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Happy New Year!

| January 1, 2013 | 0 Comments

We hope that 2012 was as special of a year for you as it was for us. We can already tell 2013 is also going to be an amazing year but let’s focus on a bit on retrospect. 2012 was a big year for us with significant expansion and new beginnings. Here are a few […]

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Press Release: Austin Canoe and Kayak (ACK) Launches Re-Designed Outdoor Gear Website

| November 12, 2012 | 0 Comments

Austin, Texas (November 12th, 2012) – Outdoor retailer, Austin Canoe and Kayak (ACK), a division of MSP Holdings, LLC announces the re-launch of AustinKayak.com — re-designed and re-engineered to deliver an enhanced outdoor adventure gear shopping experience. Customer service was the driving force behind the re-launch of the website according to Peter Messana, CEO of […]

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Press Release: Outdoor Retailer ACK, Launches Latest Mobile Optimized Online Store

| July 12, 2012 | 1 Comment

Austin, Texas (July 12, 2012) – Outdoor retailer, Austin Canoe and Kayak (ACK), a division of MSP Holdings, LLC today announced the latest release of its mobile optimized version of their online store at ACK.com. The new release of the website, which automatically and seamlessly detects a visitor’s device, was developed with a focus on […]

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Press Release: Outdoor Retailer ACK, Launches iPad® Optimized Online Store – ACK.com

| May 29, 2012 | 0 Comments

Austin, Texas (May, 29 2012) – Outdoor retailer, Austin Canoe and Kayak (ACK), a division of MSP Holdings, LLC today announced the launch of an Apple® iPad® optimized version of their online store at ACK.com enabling customers to quickly and easily purchase outdoor gear anytime and anywhere. Users who access the website via an iPad […]

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When Less is More – Email!

| September 30, 2011 | 0 Comments

Over the past 5+ years ACK has been known for stellar communication on orders. Currently, when you place an order you get a confirmation email immediately — typically before the page finishes loading. Then we fire off an “Order Processed” email to let you know we have charged your credit card and that it is […]

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ACK.com

| July 6, 2011 | 1 Comment

It’s been a long 6 years but we’re finally able to celebrate a small victory — acquiring www.ack.com! Each May we were greeted with disappointment as the web address was always renewed, but things changed this year as we finally got a hold of what we now consider one of our most prized possessions, ACK.com. […]

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