Texas Saltwater Fishing – Cade’s Coastal Chronicles

As seen in Texas Saltwater Fishing: Hi, I’m Cade. I’m just your everyday do it yourself kind of guy with a great passion for the outdoors. Like many of you, I have often found myself a little lost when planning a fishing trip to a new area. Well, break out your hook-N-Line Fishing map and follow me each month as I travel along the Texas coast, learning the ins and outs of fishing the saltwater along the way. Read the full article here.

Bronto – Austin Canoe & Kayak Introduces Promotional Emails and Increases Revenue

As seen on Bronto.com: Austin Canoe & Kayak (ACK) believes their success is the result of “unwavering customer service and a dedication to and love of outdoor exploration.” This customer-centric approach has made ACK a trusted brand and go-to source for paddlesports enthusiasts and outdoor adventurers. As ACK has evolved and grown, email has become an important driver of revenue. Read the full article here.

SGB Weekly – 40 Under Forty, Peter Messana

As seen in SGB Weekly – Peter, along with his brother Steve, acquired Austin Canoe & Kayak, a specialty retailer based in Austin, TX, in 2005.  Together they have led a path of success from a small, single brick and mortar business into a three store chain with a highly acclaimed internet presence. Click here to read the full story.

YakAngler.com – ACK From a Stroke of Luck…

As seen on YakAngler.com: Brother’s Peter and Steve Messana and Chris Hackerd purchased Austin Canoe and Kayak in 2005.  The original store was 2,500 sq. ft. and had only one employee. Since then, the men have expanded the Austin store, hired 24 more employees and opened two more locations, one in San Marcos and another in Houston.

With 48 different models of boats and nearly 1,000 accessories, Austin Kayak gives the Kayaker or Kayak Angler some of the best selections in the industry.

ACK attributes their success to “an unwavering customer service and dedication and love of the exploration of the outdoors”.  I can personally vouch for this statement; when a recent purchase arrived with a factory defect I emailed ACK’s customer support.  Within an hour Kate called me back and after seeing a picture of the defect, had a replacement shipped the same day!  It was this level of customer service that made me get in touch with Steve.

Click here to read the interview.

 

 

Community Impact – Austin Canoe and Kayak

As seen in Community Impact: Business owner gives up corporate job to open boat store with friends. Peter Messana and his business partners have an unwritten motto when it comes to running Austin Canoe and Kayak: The store owners hire employees who love the two boating adventure sports. That way, their employees are fully engaged with customers and have a background in what they are trying to sell. To read the full story, click here.

Austin Business Journal – Austin Canoe & Kayak drifts into Houston through buyout

As seen in the Austin Business Journal: Austin Canoe & Kayak is paddling into a larger, and some say, more challenging stream — the Houston market. MSP Holdings LLC, which owns the 19-year-old independent retailer, has acquired Canoesport in Houston. The company paid approximately $230,000 for the store’s assets and naming rights. The deal closed in October. Click here to read the full article.