Question is, what does that mean? Put simply, Google has evaluated our shipping and customer service and has accepted us to their program (Evaluated over 10,000 orders to date). Now you can shop with confidence that we ship 97% of our orders on time! (We are actively pressing our suppliers for their backorders which are causing us to miss 3% of the time). Hit our site at www.ack.com and mouse over the badge in the lower right for complete details. As you can tell, we are proud of this and we thank for your continued business!